FAQs
We highly recommend scheduling a consultation ahead of time. Doing so allows your stylist to prepare for the booking and ensures sufficient time is allocated for you to receive personalised attention.
While walk-ins may be accommodated on weekdays this cannot be guaranteed. It is essential to schedule a consultation for weekends as they are our busiest periods.
Please allow 1 – 1.5 hours for your consultation. This will give your stylist the time to understand your preferences and guide you in selecting dresses to try.
Should you like a longer consultation or would like to make the experience even more memorable one of our VIP packages might be perfect for you.
Consultations can be booked by phone, email or online. Select “Book Appointment” in the menu or visit this link to the Appoinement Request Forms, which allow you to view and select available dates and available appointment times: https://thesposagroup.com.au/appointment/
VIP Packages can be requested via phone, email or Online using the Request Form or via this link: https://thesposagroup.com.au/vip-appointment/
For Pick up or measurement appointments please phone or email the boutique on:
When you arrive at the boutique your stylist will discuss your preferences, timeline, budget and any other important points with you.
You will have the opportunity to handpick gowns of your choice and based on your vision, your Sposa Angel will also provide expert recommendations for you to try during your consultation. Your stylist will provide you with styling ideas, insightful tips, thoughtful advice and assist you with any headpieces, veils, capes and jewellery you may wish to add to complete your look.
Your Sposa Angel will explain pricing, ordering, delivery and alterations processes with you so you can feel confident and fully informed when purchasing your gown. Our team will go above and beyond to ensure you have an enjoyable, relaxed and memorable experience.
Appointment fees:
1st Appointment: $30.00 fee applies Monday – Saturday / $50.00 Sundays (1.5 hour duration)
2nd Appointment: Complemetary (1 hour duration)
3rd Appointment: $50.00 fee applies / redeemable upon purchase (1 hour duration)
We are delighted to offer you the expertise of a dedicated and experienced Bridal Stylist for your personalised one-to-one consultation at our Boutique.
If you would like to book one of our special VIP packages click here for more details: https://thesposagroup.com.au/vip-appointment/
When trying on our wedding dresses, we recommend wearing nude or skin-coloured undergarments for the most seamless look. Feel free to bring your wedding shoes if you have them or any similar. We also have shoes in the boutique if required.
We welcome you to bring any photos or images you may have been inspired by.
We know how important it is to have your trusted tribe by your side during this special journey.
For the comfort of all brides, you are welcome to bring a maximum of 3 guests on weekdays and 2 on weekends. If you would like to bring extra guests, kindly let us know when you book your appointment and we will do our best to accommodate you.
For larger parties or for a more private consultation you can request one of our VIP packages.
At The Sposa Group, we wholeheartedly believe in celebrating and embracing every body, shape and size.
With over 300 gowns in our boutique, we have a range of sizes from US 0-28 to try. Split gown sizes and extra length are also available on ordered gowns.
At The Sposa Group, our made to order and demi couture prices range from $1,200 to $12,000, ensuring there is something for everyone.
We also have a large selection of discounted stock and sample gowns that can be purchased off-the-rack starting from an amazing price of $799. Please note that the price of our gowns does not include alterations.
We have a wide selection of one off sample gowns and dresses in the boutique which can be purchased as is and taken home on the day. This can be a good option for bride’s who want something unique, may have a shorter time frame or are budget conscious.
Please note that sale, sample and discounted items do not include the cost of alterations.
Special offers, promotions and sale events are held throughout the year where prices may be reduced. If you’d like to receive advance notifications of these events you register here for our Newsletter. You can also follow our social media channels or the news here on our website for updates.
Our gowns can be ordered in multiple colours. Classic bridal white and ivory colours, as well as a range of alternative options are available, such as nude, champagne, or blush. For something less traditional we can even order numerous styles in hues such as red!
Your Sposa Angel can guide you in selecting the best choice for your gown. .
Our Sposa Angels will work with you to create your perfect look. We can offer our brides a demi-couture service which means we change necklines, add sleeves, extend train lengths, add lining and even start with a base gown and build on that design. There really is no limit to what we can help you create.
If you’re for dreaming of something completely custom and one of kind, we can help you bring it to life. Our team has extensive design experience and their in depth understanding of silhouettes, fabrics, laces, beading and more will ensure your couture gown will look incredible on you.
We always discuss a possibility of weight gain/ loss at the time of ordering a gown, hence we can order a better suited size for your planned goal weight. Weight fluctuations are also a common occurrence, especially during the wedding planning process so we recommend scheduling your alterations as close to your wedding day as possible. This will allow your chosen seamstress/tailor to make any necessary adjustments to accommodate any changes in your body shape, ensuring your gown’s perfect fit.
Once you have chosen your dream gown, our ordering process (outlined below) is meticulous so you can be informed every step of the way. We recommend gowns to be ordered approximately 8-10 months before your wedding so you have plenty of time for the alteration process and for that peace of mind. If you don’t have the luxury of time, our team is experienced in working with very short wedding timelines and can offer express production and delivery services if required
- Finalize and confirm your design, colour customisations and all fine detail.
- A minimum deposit required to start the order is 25%
- Measurements are taken
- 60% deposits required for the order to start production.
- For Standard Orders your gown will arrive in out boutique approximately 6 months after the date of the 60% deposit has been paid. Express orders will arrive more quickly. In both cases, we will inform you as soon as soon as we receive your delivery.
- A pick up appointment is then made so you can see and try your newly arrived dream dress for the first time.
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- At your Pick up appointment, our Sposa Angels can help you complete your look by adding any final touches such as trying on veils, jewellery and other accessories.
- we discuss and guide you about what alterations might be required and can assist you on booking in your alteration appointment.
- Balances are paid upon picking the wedding dress up from our store. Gown gets packed into a breathable non-sheer garment bag.
- We can take some fun photos of you in our store to document all the historical moments of saying yes to the dress , shopping with your bridal tribe and the moment pf taking your dream dress home with you.
Our standard delivery is approximately 6 months. For weddings sooner than the standard time period we are happy to offer an express service at $399.00. This service guarantees your gown to arrive within a shorter timeframe than our standard delivery. As we understand planning your wedding can be a stressful time, express is also beneficial to those brides that are after some extra peace of mind in having their gown delivered sooner. We can also assist in organising Express alteration services for international or interstate brides, to help save travel time.
Chat with our Sposa Angels about your wedding date and we will provide the best option suited for you!
All items purchased online can be delivered internationally and within Australia. The item will be shipped within 2-3 working days from the receipt of the payment. Orders are not shipped on weekends or public holidays.
Deliveries within Australia: Australia Post and TNT Courier are used to ship the items within Australia with expected delivery times from 2 to 7 business days.
International deliveries: DHL courier is used for all international Deliveries with expected delivery times of 5-15 business days from the dispatch time. Import duties and taxes for your country are not included in the item price.
All items purchased online can be delivered internationally and within Australia. Items will be shipped within 2-3 working days from the receipt of the full payment. Orders are not shipped on weekends or public holidays. Once your shipment has been processed you will be provided with a tracking number. The goods are your responsibility from the time we deliver them to the address you gave us.
For international orders, pricing varies depending on courier costs and import duties specific to each destination country. For more information contact us at info@thesposagroup.com.au and our Sposa Angels will be happy to assist.
DHL courier is used for all international Deliveries with expected delivery times of 5-15 business days from the dispatch time. Import duties and taxes for your country are not included in the item price. Payment of these duties and taxes is your responsibility and it is necessary to proceed with importation of your items. We will add a commercial invoice to your shipment to make this process easier for your local customs.
When your gown arrives, we will contact you with the exciting news and arrange a pick up appointment so you can see and try your newly arrived dream dress for the first time. We can discuss and guide you as to what alterations might be required and can assist you on booking your alteration appointment. At this appointment, our Sposa Angels can also help you complete your look by adding any final touches such as trying on veils, jewellery and other accessories.
Any outstanding balances are required to be paid upon picking the wedding dress up from our store. Your gown will be packed into a beautiful garment bag in which you can store your gown safely both prior and after your wedding.
We can take some fun photos of you in our store so you will remember the moments of saying yes to the dress, shopping with your bridal tribe and finally taking your dream dress home with you.
When you purchase a made to order gown, it will be ordered in the size closest to your measurements. After your gown arrives, we will arrange an appointment with you to try on and pick up your gown.
At your pick up appointment, your Sposa Angel will advise you of any alterations required to make your gown fit like a glove. We don’t do alterations in our boutique but we will recommend highly reputable tailoring professionals at multiple locations throughout Sydney, including near our store. Having worked exclusively with our brands for many years, they have an in-depth understanding of the intricacies of our gowns and tailor them to perfection. You can trust that your gown will be handled with the utmost care and their competitive pricing ensures that you receive exceptional value.
The pricing for alterations is determined on an individual basis, considering the specific adjustments required. Your stylist will be happy to give you a breakdown of the approximate costs involved.
When feasible, we suggest starting your alterations 4-6 weeks prior to your big day and having your final fitting as close to your wedding as possible. Our Sposa Angels may be able to help arrange express alterations service for interstate brides and for urgent timelines.
We understand that planning a wedding from afar can come with its unique set of challenges. Our team can recommend alterations experts in several states and express alterations may also be possible at locations close to our Sydney boutique. While we cannot 100% guarantee, we may even be able to assist you in arranging an express 1-day alteration package, where you can have your 1st fitting and collect your finished gown on the same day.
Proper storage of wedding gowns is important to ensure that the original appearance of the gown is preserved and that damage is prevented.
We recommend you keep your gown in the breathable garment bag we supply, in a dry cool place away from direct sunlight both before and after your wedding. As watermarks and perspiration can yellow over time, we suggest dry-cleaning your gown post wedding and prior to storage. Dry cleaning instructions are labelled on each gown and we can advise you of expert dry cleaners.
Our boutique has several levels. Wheelchair and pram access is available to the ground floor, which has two fitting rooms.